Robin Hoyle 5 min read
Discover the essence of data-informed decision-making in learning and development and learn why measuring genuine impact is key for effective strategies.
L&D leader Robin Hoyle predicts the impact of AI, as well as discussing the importance of measuring impact and of human-to-human communication.
Shaun James 4 min read
Dive in to master strategies that address customer concerns in high-value decisions. Gain insights, employ transparent tactics, and ensure confident choice…
Shaun James 3 min read
The learning you will do in advance of each classroom session and the on the job learning you do as you apply new skills and behaviours, are an essential p…
Robin Hoyle 15 min read
Learn how top performing businesses can effectively embed training with Professor Robert Brinkerhoff on the Workplace Learning Matters podcast.
Verbal communication is widely regarded as a key skill in business. But can it be taught, or should it be considered ‘common sense’?
Huthwaite International 5 min read
Close Brothers used our collaborative learning experience designed to increase revenues and profitability through better understanding of customer needs.
Robin Hoyle 3 min read
Despite the shifts in workflow learning, the misconception that learning just happens and that it can’t be planned is still commonly accepted.
Rachel Massey 3 min read
SPIN trained salespeople work as consultants to create true benefits for their clients and create a successful sustainable business cycle.
Download our whitepaper to learn why hard closing customers can lose business and how to create a strategy for handling customer concerns.
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