Learn the strategies you can use to negotiate with customers successfully

Download how to develop effective negotiation skills to learn why a poker face is unlikely to get you the outcome you want and the common phrases that can make you an irritating negotiator.

Download the whitepaper to learn:

  • The tactics negotiators use to avoid direct disagreement

  • how negotiators maintain clear communication

  • the strategies negotiators use to establish trust.

Essential reading for negotiators and sales professionals.


Key insights from Developing effective negotiation skills;


Skilled negotiators ask questions to gain control over the discussion.


The average negotiator is more likely to use phrases that have the potential to irritate the other party.


Skilled negotiators avoid making these immediate counter proposals.