Is the customer in your DNA?

Customer centricity is easy to talk about, but difficult to do. More importantly, it is impossible to truly sustain customer centricity unless it is woven into everything that you and your colleagues do.

To take customer centricity beyond a slogan and to embed it into your culture and DNA requires a new way of thinking about your organisation and its relationships with customers.

Presented by

This webinar is presented by Huthwaite's expert facilitators and consultants.

Tony Hughes

Tony speaks on subjects ranging from ‘Creating Value' to ‘Changing Behaviour to Change Results’.

Robin Hoyle

Robin Hoyle has spent almost three decades as a strategic L&D leader, trainer and consultant.

Customer centricity

What you can do to begin your journey to customer centricity – to go beyond the slogan, building true difference in the eyes of your customers and your teams.