It’s clear that the Covid-19 pandemic has brought greater focus to the need for effective communications in many areas, but particularly to the world of virtual communication that we now live and work in.
We know these skills are vital not just in crises, but for every key business initiative an organisation undertakes and each customer/colleague interaction you have. Effective communication can be the critical factor in whether those initiatives and interactions succeed and goals are achieved. And the verbal behaviours we use in each interaction aren’t fixed or predetermined. They can be improved, and so the results we see in our businesses and professional lives improve too.
Verbal Behaviour Analysis (VBA) is the research and training methodology that underpins all Huthwaite programmes and aims to give you the skills that match, as closely as possible, to our validated models used by skilled communicators. The behaviours we focus on resulted from a large scale Huthwaite behavioural study over four years. During this study we analysed people in a huge
These essential verbal behaviours are included in our ‘communicating in a virtual world’ training which is now available as an open virtual programme, designed to suit anyone who finds themselves using virtual or remote communication tools.
You will gain insights and skills to understand what is really important when communicating virtually and by the end of the workshop you will:
This half-day (3 hour) master class offers an interactive workshop environment that utilises participant polls; interactive chat functions and short breakout groups. This helps to ensure you fully understand and hone new skills that will ultimately increase your confidence when communicating virtually.
By the end of the workshop, you will be able to:
This interactive workshop is for you if:
We train people in a variety of roles at many different levels and within a wide range of sectors.