Effective communicators have never been more valuable. As organisations are replacing hierarchical command and control models with collaborative, cross-functional and team-based working, the way individuals interact and communicate goes to the heart of how people get things done, innovate and work towards a common endeavour.

These interactive skills and verbal behaviours are central to:

Cross-functional teams

How cross-functional teams work effectively and efficiently

Working with your team

How leaders lead their teams and work with individual team members


How peers collaborate

Influence and persuasion

How team members influence and persuade others to support their goals

working with partners, customers and suppliers

How organisations work with partners, customers, suppliers and stakeholders.

Leading Behaviours looks at a range of interactive, verbal behaviours and how successful people use them in different situations to achieve results. It is based on researched success models and aims to consider:

  • A general awareness of our behavioural capabilities

  • the behaviours of those with whom we interact

  • the behavioural patterns and models used by those who are successful at critical moments in their working life.

The suite of experiences

Leading Behaviours is not a training course in the traditional sense. It is a series of linked and complementary learning experiences designed to meet the needs of different audiences within an organisation.The modular basis of these experiences means each implementation of Leading Behaviours will be tailored to meet the needs of the specific organisation - designed to provide a common behavioural lexicon. Broadly speaking, the behaviours focus on the practical ways that teams can build skills in three main areas:

Ready to get started?

Book your free consultation with a member of our team and learn how Leading Behaviours can help your business grow