It’s no secret that many organisational problems revolve around communication – it’s seen as key to the high functioning of individuals, teams and overall performance. For most, the answer isn’t more communication – more meetings, more one-to-ones, more collaboration - which already consume a significant part of the working week. It’s the quality of our communication that needs addressing - productive meetings, useful feedback, meaningful collaborative work. The question is HOW do we get better at communication?

What’s your challenge?

Researched behaviours, practical skills and real workplace impact

Many interpersonal skills programmes focus on understanding models and outcomes which may lead to theoretical understanding – the reasons ‘why’ we need to change our communication habits and the benefits of changing them. Our approach is to focus on the ‘how’ by translating all our years of behavioural research and analysis into practical training - as behaviour change experts we know what is required to achieve and sustain real behaviour change and give participants the confidence to transfer what they are learning to where the business impact is realised - the workplace.

Have you really thought about the impact of the failings in communication across your business?

How would your organisation benefit if:

 Difficult and emotional conversations

Senior leaders possessed the skills to deescalate difficult or emotional conversations and ensure people are treated fairly and with care?

Navigate differences of opinions

People could use communication skills to help them navigate differences of opinions, deal with fears, with criticism, with uncertainty

Team culture

Teams developed a culture where everyone had a voice and all ideas could be considered?

Creative meetings

Creative meetings ensured the stimulation of both ideas and outcomes, which are fully understood and can be acted upon

Elevated communicatio

Elevated communication within an organisation can support all other training/learning because everyone possesses the skills to make it work?


Communication skills pathways

Here are some suggested Communication skills pathways that can help you bring the best out of all the people that collaborate, lead and manage in your organisation:

We are happy to work with you to develop bespoke pathways that meet your unique business communication needs.



Building core interactive capabilities

  • Working with peers

  • Managing others/managing projects

  • Influencing customers and suppliers

  • Building partnerships

  • Influence and persuading senior people

  • Presentation Skills



Interactive skills to build teams and support team members

  • Managing projects

  • Managing people

  • Managing partnerships

  • Influencing & persuasion

  • Coaching & capability building

  • Negotiating

  • Dealing with conflict

  • Working collaboratively



Building awareness and personal insight into interactive skills

  • Managing managers

  • Managing partnerships

  • Working collaboratively

  • Influencing & persuasion

  • Driving performance

  • Negotiating

  • Reaching consensus

  • Working collaboratively

  • Representing the organisation

Many global organisations depend on our communication training