The psychology of decision making
Learn how successful sellers identify where their customers are in their buying process and tactics you can adopt when a prospect isn't ready to buy.
Does it seem like your business is getting sales leads but they don't convert into paying customers? Are there customers who aren’t quite ready to make a buying decision yet, and you’re wondering how to bring them further down the pipeline? We take a closer look at the psychology of decision making to give you a clearer idea of what to expect from customers at each stage and what salespeople should be doing to bring in more conversions, so you can improve your sales consistency across the board.
This webinar has already taken place and is now available to watch on demand.
Presented by
This webinar is presented by Huthwaite's expert facilitators and consultants.
Robin Hoyle
Robin Hoyle has spent almost three decades as a strategic L&D leader, trainer and consultant.
Richard Tillery
Richard helps organisations achieve their sales and negotiation-based objectives.
Key insights
Evaluate needs
How to evaluate your customer needs as they evolve.
Identify concerns
How to quickly identify unresolved customer concerns.
Avoid concessions
How to avoid sales concessions.