Digital Delivery

Mobile, self-paced, supported learning that actively encourages collaboration

The technology

Our world-renowned research, insights and development approaches are delivered in bite sized chunks via a secure, collaborative learning platform. This enables participants to learn on the go and build skills incrementally – one behaviour at a time. They are guided through a series of activities and content that can be accessed anytime, anywhere from a mobile device, laptop, tablet or desktop.

Participants will experience:

  • Online learning modules delivered through a collaborative platform
  • Interactive elements including quizzes and polls
  • Infographics and video content
  • Feedback, encouragement and tips.

Because the learning is so convenient and mobile friendly, no one needs to learn at the same time. Participants can access the platform when they have time and when their energy levels and focus are best.

The process is collaborative, so participants will learn alongside their peers – everyone is encouraged to share ideas and experiences with each other via coaches (Huthwaite coaches, sales managers or others) The coaches are permanently engaged throughout and the platform supports their involvement at key times – they provide the real key to the success of this learning journey.


The collaborative platform itself is built on robust infrastructure and is updated with the latest security features. The content within the platform is created and built by Huthwaite Behaviour Change Experts and Master Trainers who have supported businesses of various sizes as they transform their sales operations. They can also be used as coaches, instead of, or as well, as their line managers or sales managers.

It is important that coaches recognise how the behaviour change programme supports a clients’ strategic priorities and helps them to achieve their goals. They need to be advocates of the collaborative platform and believers in its effectiveness.

Project management

Organising training programmes can mean hours of administrative work. With our collaborative platform, participants register themselves and are given instruction directly through the platform. It is quick and easy to pull out the data needed to measure effectiveness and information such as peer engagement, rate of completion, and assessment results can be gathered through reports. Clients can track what people have actually done, rather than just which learning modules they have launched.

Most importantly, the designated coaches are not only involved in overseeing what work is done, but how it is done. They will act as role models for new skills, feedback and behaviours and provide actionable feedback.

Advantages for delivery include:

  • Tasks, activities and assignments help build skills quickly and change selling habits immediately, one behaviour at a time.
  • Participants get inspired and encouraged by the actions of others, share best practice and are given the time to reflect and network with each other. This helps to foster team culture – as well as generating a little healthy competition!
  • Accessible support from subject-matter experts throughout the digital learning can prove invaluable. Employees can learn at their own pace whilst still having access to live, personal guidance via their coaches.
  • At the start of any training programme, not everyone has the same levels of knowledge or experience. Learning via the platform ensures everyone can learn at their own pace and according to their own learning needs – no ‘one-size-fits-all’ training
  • Digital delivery enables clients to train larger cohorts if required, allowing content to be communicated in a consistent way and at the same time
  • All learning is immediately integrated with work – there is no time lag between learning and implementation.

The Behaviour Change journey

Our digital approach supports the whole learning journey structure but most importantly, participants have a greater opportunity to learn and interact with each other as they progress. Behaviour change happens incrementally and ‘on-the-job’. Changing behaviour on your own is difficult. Changing behaviour when everyone else is doing the same is much easier and more natural. We want to belong, we want to be in step with our peers and team mates. We travel further and faster together when it is ‘the way we do things around here’.

Which delivery option is right for you? Find out Book a free consultation