How to use a negotiation tradeoff to drive favourable outcomes

Written by Huthwaite International

In the business world, a negotiation tradeoff refers to the exchange of concessions or compromises between parties involved in a negotiation.

These tradeoffs involve strategically giving up certain elements to gain advantages elsewhere, with the overarching goal of securing a favourable outcome for the business.

In this article, we’ll explain how you can use negotiation tradeoff strategies to leave a discussion with a satisfactory outcome.

Familiarise yourself with insights on negotiation tradeoffs, plus additional expertise, with the Mastering Negotiations podcast.

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Examples of negotiation tradeoffs

It’s only natural to enter a round of negotiations with the primary intention of securing an outcome that suits you.

However, there are instances when sacrifices need to be made to facilitate the best possible outcome. 

In business, a negotiation tradeoff extends further than pricing, as explained by Jo Derriman, Senior Client Manager at Huthwaite International.

“What's fascinating is the number of our clients that come to us who are interested in negotiation. Often, they say that they can’t negotiate on issues outside of the product price.

“However, we encourage people to look at price separately and think about what else can they negotiate on. When you start thinking about delivery costs, payment terms, branding and tangible and intangible items, all of a sudden, there are five, six, or maybe even 10 negotiable issues that can bring value either to us or the other party.

“This puts you in a position of power where you’ve other things you can leverage, rather than just saying no and conceding defeat.”

Here are some of the tradeoff examples Jo has alluded to, with each bringing its unique benefit to the table.

Pricing vs. volume

If you’re in negotiations with an important client, you may decide to offer a discounted unit price in return for a higher volume commitment.

Although this negotiation tradeoff sacrifices immediate revenue per unit, you’d secure a long-term partnership for your company and increase your overall sales.

Delivery time vs. quality

When negotiating with a supplier for a crucial component, you might agree to a longer delivery time in exchange for a higher-quality product. This negotiation tradeoff ensures that your business maintains a reputation for delivering top-notch products, albeit at the cost of a slightly extended production timeline.

Exclusive rights vs. licensing fees

Imagine you’re in discussions with a technology provider. In this case, your business may consider giving exclusive rights to use its product in a specific market in exchange for reduced licensing fees.

This negotiation tradeoff allows the provider to gain a competitive edge while ensuring a steady revenue stream for your business.

Payment terms vs. discounts

When negotiating with a customer, your business might offer extended payment terms in exchange for an upfront payment or a discount.

This would prove beneficial as it’d improve cash flow for your business while providing an incentive for the customer to commit to a larger purchase.

Scope of services vs. project timeline

In negotiations for service-based contracts, your business may consider adjusting the scope of services to meet a tight project deadline, ensuring timely delivery while maintaining the overall profitability of the project.

Understanding and strategically employing these negotiation tradeoffs can significantly influence the outcome of your business negotiations.

Each represents a calculated decision aligning with your business's strategic goals, ensuring that concessions made contribute to your overall success and sustainability of the enterprise.

Understandably, the prospect of making sacrifices may initially seem like an unappealing option. However, sometimes you need to take one step back to take two steps forward to successfully navigate negotiations, and each tradeoff can play a key role in securing a position of strength.

Finetune your negotiation tradeoff skills and gain a range of transferable insights and expertise with the Mastering Negotiations podcast.

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Why is preparation important for a successful negotiation tradeoff?

Establishing clear-cut goals forms the bedrock for your negotiations, and preparation is key. If you arrive at the negotiating table with no plan, direction, or clearly defined objectives, the likelihood is you won’t achieve your desired outcomes.

The same principle applies to a successful negotiation trade-off. It’s critical to communicate and outline your objectives clearly from the offset.

You must have a clear understanding of what you aim to achieve, whether it be securing a lucrative deal, fostering a long-term partnership, or gaining a competitive advantage. These objectives serve as your guiding principles and will hopefully steer your negotiation towards a purposeful outcome.

It’s always important to remember that compromise is a core ingredient in negotiation, and this is where effective preparation comes to the fore, as explained by Jo.

“During negotiations, both parties have to make movements and make incremental steps towards reaching a mutual agreement. You can vary the terms so that you have flexibility in what you can talk about and what you can potentially trade, i.e. adopt the approach of ‘I will give you this if you can do that’, it’s a two-sided agreement.

“You tend to negotiate when there's a scarcity of resource. So, if something isn’t available for every person and you can’t find it elsewhere, then it becomes more important. You want to come to some kind of common ground.” 

If you have a clear outline of your objectives, you’ll be able to identify what aspects are non-negotiable and where there can be an element of flexibility. By preparing meticulously, that’ll help you make a more informed negotiation tradeoff that aligns with your overarching goals.

For example, if you’re negotiating a contract with a potential client and your main objective is to establish a long-term partnership, you may be willing to make tradeoffs, i.e. compromise, in your pricing to secure a commitment for continued business.

On the other hand, if you’re setting your sights on the most lucrative deal and short-term gain, while you won’t have as much scope or flexibility to amend your pricing, you could offer other terms such as payment schedules.

Knowing your priorities allows you to navigate the negotiation landscape with purpose. You can identify areas where a negotiation tradeoff is feasible, without sacrificing your objectives. This approach not only simplifies the negotiation process but also positions you as a perceptive and honest negotiator.

Why research plays a key role in a negotiation tradeoff

Researching the other party and the contextual landscape surrounding the negotiation can’t be overstated where tradeoffs are concerned. The more you prepare, the more effective your negotiation will be.

Research the opposing party

Before negotiating, you need to conduct comprehensive and extensive research.

You need to understand their business operations, financial situation, and market positioning, as well as their values, priorities, and historical negotiation patterns. These insights will equip you with the knowledge needed to negotiate effectively.

Understand their objectives

We’ve already outlined the importance of having your objectives in place, but you also need to identify the aims of those on the opposite side of the table. 

Knowing their strategic vision allows you to identify a potential negotiation tradeoff that aligns with their needs, opening avenues for mutually beneficial agreements.

Evaluate their limitations

It’s also important to assess any conditions that may impact the other party. This could include financial limitations, time constraints, or operational challenges. Anticipating these constraints positions you to make tradeoffs that address their specific needs, fostering a more collaborative negotiation environment.

Identify key decision-makers

Often, we see companies begin discussions without securing buy-in from key stakeholders. This can delay the outcome of your negotiation tradeoff, or worse, lead to discussions ending altogether.

You need to identify the key decision-makers on the other side. Understand their personalities, preferences, and decision-making styles. This knowledge not only facilitates effective communication but also allows you to tailor your negotiation tradeoff proposals to improve the likelihood of a favourable outcome.

Anticipate unspoken needs

Whether it’s intentional, or not, there are times when the opposing party won’t always be forthcoming in providing the information you need to propose a suitable negotiation tradeoff.

Often, the most impactful tradeoffs address unspoken needs or concerns. Through research and astute observation, try to identify potential gaps or unmet needs in the other party's operations. Proposing a negotiation tradeoff that addresses these subtle aspects can significantly enhance the perceived value of your proposals.

Consider industry dynamics

Evaluate the broader industry dynamics in which the other party operates. Changes in market trends, competitive pressures, or regulatory landscapes can influence their priorities. Adapting your tradeoff strategy to align with these external factors demonstrates a keen awareness of the broader business context.

Review past negotiations

Analyse the history of the other party's negotiations. Identify patterns, successes, and areas where compromises were made. This retrospective analysis provides insights into their negotiation style and informs your approach to potential tradeoffs.

Meticulous preparation, rooted in thorough research, positions you not only as a skilled negotiator but as a strategic partner attuned to the needs and nuances of the other party. 

Anticipating their requirements and crafting tradeoffs that align with their objectives not only fosters a collaborative negotiation environment but also paves the way for enduring and mutually beneficial business relationships.

How to effectively position a negotiation tradeoff

When you’re laying the groundwork for a potential tradeoff, you must conduct yourself in a way that elicits mutual trust. Whilst scenarios can be engineered, approach with caution to negate the risk of looking sneaky and untrustworthy.

“If you're overly persistent and you're asking the same question to the same person, time and again, then I wouldn't recommend that approach, because you’re not negotiating. Whether it's personal or business, the more knowledge you can ascertain about what you want to get from the negotiation, the better.

“You need to recognise you're just not always conceding. I think sometimes we can be too quick to agree to something without thinking how that will benefit ourselves.”

“If someone says ‘I’d love to be part of your team, but to do that, I need X’, give yourself time to think about it and decide on a potential alternative trade. There’s always an opportunity to trade something.”

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Familiarise yourself with insights on negotiation tradeoffs and a breadth of transferable expertise with the Mastering Negotiations podcast.

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