A key part of communication in negotiation is understanding the difference between what you think you are saying and what the other side understands.

A counter-proposal is often used in negotiation. Learn what it is, when to use this approach, and how to make conditional proposals.

One of the more surprising findings from Huthwaite’s original observational research was the fact that skilled negotiators expressed their feelings more than...

The acid test of an effective negotiation is the durability of the deal. In large, complex negotiations deals that can stand the test of time are going to be...

Persuasion is a skill negotiators deploy when they can't agree. Negotiation and persuasion are both crucial to a successful negotiation outcome.

In 2014 we wanted to find out whether people would easily recognise what effective negotiation tactics and behaviours looked like.

Negotiation is a topic that is guaranteed to raise emotions. What is the best way to deal with emotions in negotiations?

Insights into proven, effective negotiation tactics and behaviours. With ten critical performance areas, prepare yourself to transform negotiatiom.