SPIN Selling
SPIN Selling
Learn with the original SPIN sales training providers. Generate more sales and reach higher levels of customer satisfaction.
Delivering SPIN sales training to all kinds of businesses
What is SPIN Selling?
SPIN Selling is the world's most researched sales methodology, born from observing 35,000+ real sales calls for the behaviours most aligned with success. SPIN sales training is iconic – it transcends industries and cultures by transforming salespeople from persuaders into trusted consultants. Unlike traditional approaches, the SPIN framework helps customers discover their own needs while building irresistible value for your solution. This consultative approach builds trust, reduces objections, and leads to higher close rates and customer satisfaction.
Why choose SPIN sales training?
Drive measurable increases in sales performance and deal values through proven questioning techniques that uncover high-value opportunities.
Learn behaviours that prevent objections from arising, creating smoother sales conversations and higher success rates.
Build trust and demonstrate compelling business value through consultative selling that addresses genuine customer business challenges.
Implement objective criteria for measuring sales success and continuously improving performance across your team.
Apply research-backed methods to accelerate the buying process whilst maintaining relationship quality and deal value.
Increased sales performance
Drive measurable increases in sales performance and deal values through proven questioning techniques that uncover high-value opportunities.
Reduced customer objections
Learn behaviours that prevent objections from arising, creating smoother sales conversations and higher success rates.
Improved win rates
Build trust and demonstrate compelling business value through consultative selling that addresses genuine customer business challenges.
Measurable results
Implement objective criteria for measuring sales success and continuously improving performance across your team.
Shortened sales cycles
Apply research-backed methods to accelerate the buying process whilst maintaining relationship quality and deal value.
Who can benefit from SPIN sales training?
Sales professionals
Individual salespeople seeking to improve their questioning skills and close more deals through value-driven conversations.
Sales teams
Teams looking to create consistency in their sales approach and improve overall performance metrics.
Sales managers
Leaders who want to coach their teams effectively and implement measurable sales improvement strategies.
Business development
Professionals building relationships and identifying opportunities through strategic questioning and needs analysis.
Customer-facing roles
Anyone who needs to demonstrate value and build strong customer relationships through consultative conversations.
How SPIN sales training helps solve your biggest sales challenges
Prove you're worth a premium
SPIN sales training helps you to articulate unique value propositions that justify higher prices and build value for your solution.
Be viewed as a high-value partner
Develop consultative skills that transform you from vendor to trusted advisor in your customers' eyes.
Measure the success of sales
Use objective criteria to evaluate sales interactions that demonstrate impact on revenue and profit margins.
Have value-driven sales conversations
Our SPIN sales training programme helps you move beyond product features to discuss business impact and strategic benefits.
Create valued customer relationships
Methods taught during our SPIN sales training help you build relationships through needs-focused conversations that build value for your solution.
Create consistency across teams
SPIN sales training gives you a common sales language that ensures quality interactions across the board.
What our SPIN Selling customers say
SPIN has been an integral part of my sales DNA, from learning it as a rookie to using their professional team and methodology, we’ve transformed our sales organisation by using value selling with SPIN, meaning we can address customer needs. It has the power to change the way you engage and focus on the customer in a positive way, and I can only recommend!
Lars Berg, Head of Large Deals Team Emea, Sr. Sales Director at Oracle
SPIN is the foundation of selling and I have been proud to implement it personally when I first started in sales, and in every team I lead. Congratulations on 50 years and for teaching millions – like me – the right way to engage and build a strong long-term relationship with a customer.
Michael Weening, CEO of Calix
Who better to teach the SPIN methodology than the creators?
Huthwaite International developed SPIN sales training through decades of research. Our expert trainers deliver the authentic methodology with unmatched insight and proven results.
Learn SPIN Selling in a way that suits you
In person
Live in-person training sessions remove desk distractions and immerse teams in high-impact learning environments that offer:
- Deep engagement and focus
- Real-time practice and live feedback from expert facilitators
- Stronger team cohesion that extends beyond the classroom
Virtual
Live virtual training coupled with digital learning via our collaborative platform offers flexible, interactive learning, with:
- Virtual breakout rooms, live debates and real-time mentoring
- On-the-job application between sessions
- Inclusive and scalable learning across locations
Digital
Learning via a digital platform allows participants to learn at their own pace without the need for group sessions, so offers:
- Learner-centric flexibility aligned with energy and schedules
- Sustainable behaviour change
- Cost effective solution that can scale easily for larger teams
See more courses in our academy
With 50 years' research guiding our understanding of consumer behaviour, our Academy has evolved beyond traditional sales. Discover our comprehensive range of courses below.
SPIN Marketing
Bridge the gap between sales and marketing teams. Learn how to create compelling content and messaging that supports the SPIN methodology throughout the buyer's journey.
SPIN Coaching
Develop the skills to coach and support your sales teams effectively. Learn how to provide meaningful feedback and guide performance improvements using proven coaching techniques.
Sales Opportunity Management
Understand how decision-making units operate and how you and your team can navigate them more effectively and ensure you can gain access to the real decision makers.
SPIN sales training on an international scale
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A team of expert SPIN trainers
Benefit from the experience of 157+ expert trainers and 50 years of research-backed learning to transform your sales teams and deliver superior outcomes. Our licensed trainers combine our unique methodology with consistently high-quality learning experiences.
Here are just a few of the trainers you could work with.
Robin has over 30 years’ experience in L&D and in 2021 was named one of the 15 most influential people in L&D.
Robin Hoyle
Head of Learning Innovation
Robin has over 30 years’ experience in L&D, having worked internationally designing programmes, running development sessions for people at all levels in most sectors and building innovative learning interventions. He has designed award-winning corporate development programmes in the UK, seamlessly integrating synchronous and asynchronous digital delivery.
With 15+ years of experience in L&D, Katie provides an innovative and energetic learner experience.
Katie Adgie
Learning Development Consultant
Katie is a highly experienced learning facilitator with over 15 years in L&D. Her experience of creating, developing and embedding learning journeys has given her valuable insight and expertise in successfully managing the requirements of an organisation, alongside the individual learner needs.
A self-confessed L&D fanatic, Katie shares her extensive knowledge and passion with participants, providing an innovative and energetic learner experience in both virtual and face-to-face training environments.
Shaun has been a L&D professional for 25 years, specialising in sales, negotiation and communication skills.
Shaun James
Head of Learning & Skills
Shaun has been a Learning and Development professional for 25 years, specialising in sales, negotiation and communication skills. His current role is as our Head of Learning and Skills, where he has responsibility for the quality of delivery across the international network of trainers.
Charlie delivers sales and negotiation skills development to Huthwaite’s wide-ranging client base.
Charlie Jefferson
Learning Development Consultant
A highly motivated L&D professional for over a decade, Charlie delivers sales and negotiation skills development to Huthwaite’s wide-ranging client base.
Charlie’s proactive, analytical approach to learning enables him to deliver a truly customer-focussed experience. He is passionate about developing people and growing their capabilities to achieve greater personal success and improved business objectives.
One of our Regional Directors, Anders leads multinational behaviour change projects across various sectors.
Anders Hjort
Regional Development Director
As Regional Development Director and behaviour change expert at Huthwaite International, Anders takes a robust approach to change management, ensuring stakeholder buy-in, participant support, and clear communication of project goals for the highest chance of success and he understands how to bridge the gap between the different cultures across a breadth of different industries.
Rob encourages an engaging environment that focuses on fostering wider exploration.
Rob Honeyman
Learning Development Consultant
Rob is a professional and affable personality with experience of delivering to groups of all sizes and has worked in L&D roles in a variety of sectors. Growing up in a military family, Rob has experience living and working in many different cultures in various countries. He currently delivers sales and negotiation skills development to Huthwaite International’s clients across the globe.
Marco, our Regional Director for Netherlands & Germany, leads global projects in all industries.
Marco Weijers
Regional Director – Netherlands and Germany
Marco has been Huthwaite’s Regional Director for Netherlands and Germany since 2003. His current role is underpinned by an impressive 20-year career in sales and sales management at leading companies in the field of medical supplies and technology.
Now primarily responsible for business development in the Netherlands and Germany, Marco and his team successfully deliver the full Huthwaite suite of programmes throughout those countries.
Tony has managed successful training implementations with many of Huthwaite’s global clients.
Tony Willshire
Learning Development Consultant
A highly knowledgeable trainer and coach, Tony has managed successful training implementations with many of Huthwaite’s global clients. During his 35 years in the industry, he has delivered across 5 continents to a variety of business sectors.
As Director of Learning Solutions, Nick leads the team that designs and delivers our world-class programmes.
Nick Martin
Director of Learning Solutions
Nick is passionate about delivering learning solutions that make a tangible and positive difference to the individuals and organisations that experience them. With 30 years of experience in sales and learning and development, he’s dedicated to that end.
How we deliver SPIN sales training
Anyone can learn sales theory and techniques. But what good is that when it stays behind in the classroom. At Huthwaite, we’re focused on changing the behaviour of your team, so you see the results from the very beginning. This is the Huthwaite approach.
Acquire knowledge
Acquire knowledge
We start with knowledge acquisition, where participants access behavioural insights via eLearning and asynchronous activities on our collaborative platform.
Skills and practice
Skills and practice
Participants begin to apply and practice their skills development. The time and safe practice spaces are built into the learning journey, so they feel confident and supported.
Workplace transfer
Workplace transfer
Learners continue development through formal tasks and on-demand resources, sharing reflections with peers or progressing independently. Coaches can play a key role in supporting this skill transfer.
Download the whitepaper to learn:
- How you can develop SPIN Selling skills
- how successful sellers use SPIN selling to minimise objections
- the verbal behaviours successful sellers use to make compelling benefit statements.
Frequently asked
questions
If you have a question about SPIN Selling or to find out how you can use it to deliver measurable revenue growth get in touch. We’d be delighted to hear from you.
Why does SPIN sales training work?
SPIN sales training was developed here at Huthwaite International. Our unique research involved observing 35,000 business-to-business sales interactions to reveal exactly what successful sellers do. The key to successful selling is not down to gimmicks or tricks, but the result of measurable, trainable behavioural patterns.
How much does SPIN sales training cost?
Our SPIN sales training costs vary depending on group size, delivery method, and customisation requirements. We offer different pricing options for in-person, virtual, and digital delivery formats. Contact us for a tailored quote that meets your specific needs and budget.
How long does the course take to complete?
Course duration depends on the delivery format chosen. In-person classroom sessions include 2 days of facilitator-led classes, along with the Acquire Knowledge and Workplace Transfer sections of the learning journey. Virtual classes are usually spread over 4 virtual sessions, and our digital learning modules can be completed at your own pace over several weeks. We'll recommend the optimal format based on your team's requirements.
Is any support available after the course?
Yes, we provide ongoing support including access to our exclusive AI Mentor that’s exclusively trained on Huthwaite’s extensive research. Our trainers also offer guidance within our collaborative platform to ensure skills are being applied effectively and to address any implementation challenges.
Will I receive any award or certification if I complete the course?
Participants receive an official SPIN Selling certification upon successful completion of the training programme. This internationally recognised certification demonstrates proficiency in the SPIN methodology and validates your enhanced sales capabilities to employers and clients.
How does SPIN sales training apply to real-life scenarios?
Simply following a formula doesn’t reflect real conversations - especially when it’s increasingly uncommon that an entire sale will happen in one discussion.
With longer buying cycles and complex purchasing decisions, it’s more important than ever before that salespeople do their research to determine where their prospect is positioned in the buying cycle.
For example, if a prospect is actively looking at suppliers, this indicates that they are further along in their buying cycle - meaning that more obvious Situation questions are redundant at this stage. Asking these kinds of questions could have a negative effect on your progress and send your prospect into the arms of another supplier.
This is especially true in the current climate; in the years since SPIN Selling was created, we’ve been able to gain crucial information about our customers online, meaning that certain questions don’t need to be asked anymore - such as company size, for example.
Understanding the SPIN model and how to apply it to your individual prospects is key to using the methodology to your advantage.