Understand the main challenges when communicating virtually, and how to build trust in your virtual environment.
Recognise the key verbal behaviours needed to deliver clear communications, and develop core communication skills to apply in your virtual environment.
Learn how to prepare for your meeting/communication purpose, and use persuasive information to drive effective virtual communications.
Master engaging people in a way that achieves the desired outcome, and learn how to manage your virtual communication airtime.
Gain insight into using variety and emphasis in virtual communications to deliver your messages more effectively.
Understand how to manage different reactions to virtual communications that affect people’s perceptions and behaviours.
Our chosen virtual delivery technology is Zoom, so if you have not used Zoom before you will need to install some software before your session starts. However, our trainers are experienced communication technology users, and if you require alternative video conferencing technologies, we can discuss how our virtual programme could work on your chosen platform.
You’ll apply the skills you learn in simulations with other participants, and use the insight gained from the workshop to solve your real-world challenges. Our virtual communication skills training course is designed to facilitate lasting results that can be applied in your real life long after you complete it.
Unlike other virtual communication skills training courses, we take an interactive workshop approach consisting of various activities including participant polls; interactive chat functions and short breakout groups - each delivered by our expert trainers.
No - there are no requirements or qualifications needed to take this course, as it is designed to be open to those with and without prior experience. If you work with, build or manage a team of people in any setting, then this course is for you.