What is Leading Behaviours?

Leading Behaviours is not a training course in the traditional sense. It is a series of linked and complementary learning experiences designed to meet the needs of different audiences and specific needs of your organisation.
 
Leading Behaviours helps businesses by making everyday interactions better. It gives people practical tools to communicate clearly, build trust, and work together without the usual friction. Teams make decisions faster, customers feel heard, and relationships – inside and outside the business – become stronger. The result? Real progress, not just good intentions.

These interactive skills and verbal behaviours are central to:

Business-development-teams-v2

Collaborative success

How cross-functional teams work effectively and efficiently

deliver

Effective leadership

How leaders lead their teams successfully and work well with individual team members

Strategic Influence

Strategic influence

How team members collaborate and  influence and persuade others to support their goals

complex negotiation huthwaite open couse

Partnership power

How organisations work successfully with partners, customers, suppliers and stakeholders.

Stat 1-nw

Creating trust

How understanding and valuing others' expertise creates respect and enables effective, positive collaboration.

Leading Behaviour pathways

Our pathways consist of numerous programmes, which together form a behavioural skills framework for driving the performance of your teams.

Core communication

Building core interactive capabilities

  • Working with peers

    Icon
  • Managing others & projects

    Icon
  • Influencing customers & suppliers

    Icon
  • Influence and persuading senior people

    Icon
  • Presentation skills

    Icon

Team communication

Interactive skills to build teams and support team members

  • Managing projects, people & partnerships

    Icon
  • Influencing & persuasion

    Icon
  • Coaching & capability building

    Icon
  • Negotiating & dealing with conflict

    Icon
  • Working collaboratively

    Icon

Strategic communication

Building awareness and personal insight into interactive skills

  • Managing managers & partnerships

    Icon
  • Working collaboratively

    Icon
  • Influence & persuasion

    Icon
  • Driving performance

    Icon
  • Negotiating & reaching consensus

    Icon
  • Working with peers

    Icon
  • Managing others & projects

    Icon
  • Influencing customers & suppliers

    Icon
  • Influence and persuading senior people

    Icon
  • Presentation skills

    Icon
  • Managing projects, people & partnerships

    Icon
  • Influencing & persuasion

    Icon
  • Coaching & capability building

    Icon
  • Negotiating & dealing with conflict

    Icon
  • Working collaboratively

    Icon
  • Managing managers & partnerships

    Icon
  • Working collaboratively

    Icon
  • Influence & persuasion

    Icon
  • Driving performance

    Icon
  • Negotiating & reaching consensus

    Icon

Talk to us about Leading Behaviours

Adapt how your organisation communicates to unlock collaboration, influence stakeholders, and achieve goals.

Spin
Spin

See more courses in our academy

With 50 years' research guiding our understanding of consumer behaviour, our Academy has evolved beyond traditional sales. Discover our comprehensive range of courses below.

Complex Negotiation P5

Complex Negotiations

Learn proven techniques that deliver measurable results in real-world complex scenarios
Present for Success O6

Present for Success

Transform your ideas into compelling presentations that win you business
Essential Negotiation P5

Essential Negotiations

Equip yourself with the essential tools and techniques necessary for successful negotiations 

Our latest insights

How to break through the noise and stand out in saturated tech markets

How to break through the noise and stand out in saturated tech markets

Discover how SPIN Selling helps tech companies stand out in saturated markets by focusing on insightful, customer-centric
Why implementation excellence is your gateway to long-term success

Why implementation excellence is your gateway to long-term success

Discover why staying engaged during implementation is crucial for B2B sales success and learn key strategies for building
AI isn't coming for your job – it's rewriting your job description

AI isn't coming for your job – it's rewriting your job description

AI isn't replacing jobs but redefining roles, enhancing human expertise, and improving strategic deployment. Discover how AI can
Strategic account growth – beyond maintenance to active development

Strategic account growth – beyond maintenance to active development

Transform your account management strategy from maintenance to proactive development to unlock untapped revenue opportunities.
Why Sales team events are your gateway to organisational excellence

Why Sales team events are your gateway to organisational excellence

Discover how sales team events can drive organisational excellence by creating lasting impact through strategic and expert-led
How SPIN Solo united Promote's global sales teams

How SPIN Solo united Promote's global sales teams

Learn how Promote applied SPIN® Solo to enable seamless global training, fostering shared language and deeper learning.
Huthwaite launches revolutionary SPIN® AI Mentor and Customer Simulation Bot

Huthwaite launches revolutionary SPIN® AI Mentor and Customer Simulation Bot

Discover how our AI-powered SPIN® Mentor and Customer Simulation Bot is revolutionising sales training for measurable performance
Why SPIN Selling still works (even when your buyers know everything)

Why SPIN Selling still works (even when your buyers know everything)

Discover why SPIN Selling still works – helping buyers make confident decisions by addressing their unique challenges.
Addressing complex post-pandemic sales challenges at Zühlke

Addressing complex post-pandemic sales challenges at Zühlke

Learn how Zuhlke equipped their Technical Consultants and Project Managers with sales skills for their direct customer
Artificial Intelligence and the leadership conundrum

Artificial Intelligence and the leadership conundrum

Explore the challenges and opportunities of AI literacy in leadership and its implications for workforce development and

Our training approach

Anyone can learn sales theory and techniques. But what good is that when it stays behind in the classroom. At Huthwaite, we’re focused on changing the behaviour of your team, so you see the results from the very beginning. This is the Huthwaite approach.

Acquire knowledge

Acquire knowledge

We start with knowledge acquisition, where participants access behavioural insights via eLearning and asynchronous activities on our collaborative platform.

Acquire knowledge

Skills and practice

Skills and practice

Participants begin to apply and practice their skills development. The time and safe practice spaces are built into the learning journey, so they feel confident and supported.

Skills and practice

Workplace transfer

Workplace transfer

Learners continue development through formal tasks and on-demand resources, sharing reflections with peers or progressing independently. Coaches can play a key role in supporting this skill transfer.

Workplace transfer
  • the importance of an agile sales strategy to succeed in a virtual world

  • using new age negotiation skills to meet changed customer needs and improve net margin

  • how embracing change culture will increase business performance.

Frequently asked
questions

If you have a question about Leading Behaviours or to find out how you can use it to communicate clearly and build trust get in touch below. We’d be delighted to hear from you.

Who is Leading Behaviours for?

The Leading Behaviours programme is designed for businesses seeking stronger collaboration, leadership impact, and communication excellence. It targets leaders, aspiring leaders, and team members at all levels – especially those in cross-functional, customer-facing, or project roles – helping them influence, manage, and build partnerships effectively across teams, suppliers, and stakeholders.

Why does Leading Behaviours work?

It works because it turns evidence-based behavioural research into practical, repeatable skills that improve real interactions. Instead of theory, it focuses on observable behaviours proven to drive results – helping leaders and teams communicate clearly, align stakeholders, and build trust for measurable business impact.

How will Leading Behaviours benefit my business?

As organisations are replacing hierarchical command and control models with collaborative, cross-functional and team-based working, the way individuals interact and communicate goes to the heart of how people get things done, innovate and work towards a common endeavour.

Leading Behaviours helps businesses by making everyday interactions better. It gives people practical tools to communicate clearly, build trust, and work together without the usual friction. Teams make decisions faster, customers feel heard, and relationships – inside and outside the business – become stronger. This leads to real progress, not just good intentions.