Charlie Jefferson
9 min read
Discover the common negotiation mistakes even seasoned professionals make and learn effective strategies to enhance your negotiation skills for better outc…
Rachel Massey
5 min read
Uncover the power of 'how?' and transform theory into the effective execution of skills.
Hayley Ramsey
8 min read
Empower your sales team to overcome common sales challenges, build trust, and drive successful, value-driven customer interactions with SPIN.
Dr Janet Curran
2 min read
A key part of communication in negotiation is understanding the difference between what you think you are saying and what the other side understands.
Dr Janet Curran
2 min read
A key point about trading is that, for negotiation success, effective negotiators know at any point in a negotiation the value of what they have given away…
Dr Janet Curran
3 min read
Discover why salespeople often fall back on talking about product features. Learn how your team can start to uncover, develop and align customer needs.
A counter-proposal is often used in negotiation. Learn what it is, when to use this approach, and how to make conditional proposals.
Dr Janet Curran
3 min read
One of the more surprising findings from Huthwaite’s original observational research was the fact that skilled negotiators expressed their feelings more th…
Dr Janet Curran
3 min read
The acid test of an effective negotiation is the durability of the deal. In large, complex negotiations deals that can stand the test of time are going to …
Dr Janet Curran
3 min read
Dr Janet Curran introduces us to one of the most interesting behaviours that was identified during the original observational research. In Huthwaite we cal…
For some, empathy in business is vital, others less so. We consider different types of empathy and learn from expert Daniel Goleman.
Dr Janet Curran
3 min read
Meetings – by which we mean interactions of just about any kind, and of any length or degree of informality – can fail for a number of reasons.
Download our whitepaper to learn why hard closing customers can lose business and how to create a strategy for handling customer concerns.
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