Laura Errington
4 min read
Discover why SPIN Selling still works – helping buyers make confident decisions by addressing their unique challenges.
Robin Hoyle
6 min read
Explore the challenges and opportunities of AI literacy in leadership and its implications for workforce development and organisational strategy.
Robin Hoyle
6 min read
Learn how to transform sceptics into supporters for sales training by addressing common challenges and using effective strategies for organisational buy-in…
Dr Janet Curran
3 min read
Discover why salespeople often fall back on talking about product features. Learn how your team can start to uncover, develop and align customer needs.
A counter-proposal is often used in negotiation. Learn what it is, when to use this approach, and how to make conditional proposals.
Dr Janet Curran
3 min read
One of the more surprising findings from Huthwaite’s original observational research was the fact that skilled negotiators expressed their feelings more th…
Dr Janet Curran
3 min read
The acid test of an effective negotiation is the durability of the deal. In large, complex negotiations deals that can stand the test of time are going to …
Dr Janet Curran
3 min read
Dr Janet Curran introduces us to one of the most interesting behaviours that was identified during the original observational research. In Huthwaite we cal…
For some, empathy in business is vital, others less so. We consider different types of empathy and learn from expert Daniel Goleman.
Dr Janet Curran
3 min read
Meetings – by which we mean interactions of just about any kind, and of any length or degree of informality – can fail for a number of reasons.
Persuasion is a skill negotiators deploy when they can't agree. Negotiation and persuasion are both crucial to a successful negotiation outcome.
Steve Thurlow
1 min read
The advent and growth of new technologies and business processes create challenges that sales organisations have to address, which inevitably means the rol…
Download our whitepaper to learn why hard closing customers can lose business and how to create a strategy for handling customer concerns.
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